Shipping & Delivery
Shipping & Delivery
How long it takes to receive my order?
We work with international logistic comapany Yun Express, they send our packages globally to address provided. You can learn more about Yun Express by visiting their website https://www.yunexpress.com/
From our warehouse to Yun Express logistic center: 2-4 business days.
From Yun Express logistic center to your address: 5-14 business days for international shippment.
Note: All the packages will be sent through airplanes to the destination country (5-7 business days) and after that the local logistic provider will continue the journey until the package is delivered to your door (3-7 business days).
In the case of not getting updates from the tracking number, please send us an email after 7 business days after your order. It takes some time for our logistic partner to process your package, it normally has updates after a week.
Standard Shipping Timeline & Cost
|
Countries |
Normal delivery time |
Shipping fees |
|
United Kingdom |
6-10 business days |
4.99£ |
|
United States |
5-10 business days |
5.99USD |
|
Australia |
6-10 business days |
8.00AUD |
|
New Zealand |
8-15 business days |
5.99 USD |
|
Canada |
8-15 business days |
8.00CAD |
|
France, Germany, Italy, Spain Netherland, Belgium, Sweden Poland, Portugal, Hungary, Finland, Denmark |
6-10 business days |
4.99€ |
|
Norway, Austria, Bulgaria, Greece, Hungary, Ireland, Israel, Romania Turkey |
6-12 business days |
5.99€ |
|
Brazil, Mexico |
6-10 business days |
6.99USD |
|
Singapore, Malaysia, Japan, Thailand |
5-8 business days |
3.99 USD |
P.O. Boxes We are not able to deliver to P.O. Boxes and any military base addresses in and out the US and the islands out of mainland of the United States, including Hawaii and Guam etc.
How can I track my package?
We will send you a tracking number once we confirm your order, this tracking number starts with YT, for example YT2202621272154871, this is the number you will follow for tracking your package.
You can use the following link to see the process of the delivery, every step of the process.
https://www.aftership.com/couriers/yunexpress
Can you guarantee the shipping period?
The shipping period is an estimation, the package normally arrives in the given time period, however it may vary because of the covid or holiday period during the year. If your order gets delayed in any case, our team will inform you by email.
Delivery Note
1. Orders may be delayed due to high demand. Thank you for bearing with us.
2. For damaged or missing pieces, please contact our Customer Service contact@helloprettybags.com for further assistance.
3. There might be delays in the delivery due to COVID-19, if that is the case, our team will send you an email immediately once we receive the delay notice from our logistic partner.
