100% Money Back Guarantee

We care about your online payment security, for that reason, we installed secure third party online payment services Paypal and Stripe on our website.

You will get 100% money back under the situation as followings:

1. The package is never received;

2. The product is damaged or has missing pieces;

3. The product you receive is not the product you ordered;

If any case above happens, please contact us directly by email: contact@helloprettybags.com, our client service team will process your request and refund you.